Support is one of the most important functions of
a successful business model. Satisfied customers are the basis for our success and growth.
Call, email or submit a trouble ticket any time 24/7.
The 1st step is to determine the right hosting solution for your business or personal
needs. Shared Hosting or a Dedicated
serve Hosting? We can offer many options to help make the right decision.
In order to start your
hosting on the right foot, we've outlined several steps below to assist you in getting
started with your new hosting services.
Website Setup
Your site can be setup and running within minutes. We utilize software designed to automated
the setup progress.
Introductory E-Mail
As soon as your service is setup, we'll send you an e-mail that includes all the
configuration information you will need to start your web
hosting. Save this e-mail, as you will need your
configuration information each time you log onto your server.
Transferring or Registering Your Domain
Transferring a domain can be confusing to hosting novices and experts alike. To help
you with this process, we'll do it for you. When you are ready to move your domain to
etelligenthost.com, contact our Technical Support department to initiate the transfer process.
Please be advised that the entire domain transfer process can take anywhere from a few
days to a week or more, depending on who your current registrar is (consult your registrar
for the most accurate timetable).
If you registered your domain
with us, your domain will be active within 12 hours.
Conducting E-Commerce
To harness the real power of the Internet, many - if not most - hosting customers
conduct online commerce. etelligenthost.com provides packages with full
E-Commerce capability
on all of our servers.
World Class Service and Support
At etelligenthost.com, customer satisfaction is our number one priority. Since you need
control of your web site 24 hours a day, 7 days a week, we provide a number of resources
for hosting support.
Frequently Asked Questions
(FAQ): If you have a question, chances are it's been asked before. That's why we've
assembled a database of the most frequent queries we get from customers. Oftentimes your
answer is only a click away.
Technical Support: If
you've already searched our website and FAQ database and still need assistance, feel free
to contact our Technical Support Team.
Customer Service:
etelligenthost.com success web hosting support and service is in large part due to valuable
input from customers like you. If you ever have a question or suggestion and don't know
where to turn, please contact our
Customer Service
Team.
